1. Which Cat 520 feature optimizes QOS?
Answer: Cisco SmartPorts
2. In which modes can the 521 Access Point be configured?
Answer: Either Stand-Alone or Controller Based Mode.
3. What are 2 configurable options for call control on the UC520?
A. Shared
B. PBX
C. Key System
D. Encryption
E. Call Waiting
Answer: B and C
4. Which 2 CRM servers all Cisco Unified Call Connector to be configured for connectivity?
A. Siebel
B. Microsft Dynamics
C. Act!
D. salesforce.com
D. OnContact
Answer: B and D